A. Tugs are hand made and on a rare occasion a defect may occur. Please call 205-282-6565 or email us at sales@shoptugs.com and we will be happy to replace them.
Q. Do Tugs fit all types of sunglass frames?
A. They do not. Tugs are designed and intended for use by medium framed sunglasses; they most likely will not work with wire framed shades.
Q. Are Tugs for Men, as well as women?
A. Yes, Tugs are for both men and women.Q. I'm interested in selling Tugs in my store, how do I go about carrying them?
A. We are happy to accommodate retailers. Please visit our Retailers page to get in contact with us!
Q. Do you all make Tugs in different materials?
A. Yes we do! We will frequently be offering Tugs in new and exciting materials. Join our Facebook Group and Twitter page for updates on new additions, and be sure to check the website frequently! We are constantly working on new ideas and would love your input. Please send your ideas to patrick@shoptugs.com.
Q. What is your return policy?
A. If you received a pair of damaged Tugs we will happily replace or refund them for you. Otherwise we will accept returns in the original packaging if you Contact Us within 30 days of the shipping date.
Q. Does Tugs offer employment opportunities?
A. Tugs is a growing company and will be continuously looking to add members to our team. Please email patrick@shoptugs.com if you are interested.
Q. How can I find you on Facebook?
A. Click Here to join our Facebook Group.
For any other questions or comments please Contact Us.
